OUR PROCESS
What to expect when ordering a new kitchen
From concept right through to delivery, our award-winning customer service provides you with a relaxed and professional experience. Even post-delivery, we are there to support with any issues or queries dealt with quickly and efficiently.
Step 1: Consultation
Tell us about your project - over a coffee in our showroom. We’ll talk about time-scales, budget, the stage you’re at, and bring drawings if you have them. We’ll explore some ‘musts’, ‘likes’ and we’ll ask a few questions about how you live.
Step 2: Proposal
We get to know the space - if you have existing plans and CAD drawings please share these with us. We can visit the site to get accurate measurements and gather any information we need for the design stage.
We’ll then create a proposal for you, with our initial thoughts and suggestions. We will propose some guide pricing for budgets and any other help you need.
We’ll start working up ideas and solutions and present these concepts to you. Once we have agreed on the best option we will develop the design in more detail.
Step 3: Design Process
Our designers go at it - creating detailed plans and elevations, visuals, and begin sourcing the key materials. We’ll also provide a full product / specification list including pricing and we’ll go through everything in our final design meeting, agree and ‘tweaks’ and then we’re ready to go.
Step 4: Ordering
A 25% deposit will be payable at this stage, please speak to your designer for more information. Our installations manager will then complete a full technical site check - reviewing and checking things with you. We’ll produce a final drawing pack and help with any details needed for installation. We’ll order everything so that it’s ready for the agreed installation date.
Step 5: Delivery
We’ll collate everything at our warehouse and co-ordinate with you to plan the delivery schedule. You’ll pay the final balance two weeks before delivery.
Step 6: Installation
Our experienced team will arrive with everything they need on the agreed date to begin the installation. Your installation manager will be on hand if you have any queries.
Once complete, your installation manager will complete a walk through with your and discuss maintenance and cleaning of your new Sherwin Hall Kitchen, providing you with an aftercare pack.
Find inspiration in the range of designs, styles, themes and layouts that Sherwin Hall has delivered to satisfied customers throughout Leicestershire and the Midlands. You’ll see classic country kitchens, urban chic kitchens with real ‘wow’ factor… kitchens that speak for themselves in ways only true beauty can.
Sherwin Hall
Meet The Team
View Our Showroom
Virtual Tour
